How to request a refund or cancel a subscription on Android and/or iOS system(s)?

Unfortunately, after making your purchase via application, we do not have direct access to refunds and cannot independently carry out such operations. However, we will share recommendations, which will help you to do it quickly.

 

Android

If you use Android operating system, then you should contact Google Play technical support for a refund or choose one of the available options by clicking on the link: https://support.google.com/googleplay/answer/2479637 

If you want to cancel subscription renewal, follow the link: https://play.google.com/store/account/subscriptions

 

iOS

If you use iOS operating system, then you should follow these instructions:  https://support.apple.com/ru-ru/HT204084 

If you want to cancel subscription renewal, follow the link: https://support.apple.com/En-en/HT202039